Analisis Keterlambatan Pelayanan Komplain Nasabah Bank Menggunakan Metode Critical Path Method. FAHMA : Jurnal Informatika Komputer, Bisnis dan Manajemen, [S. l.], v. 20, n. 2, p. 23–33, 2022. DOI: 10.61805/fahma.v20i2.30. Disponível em: https://ejournal.stmikelrahma.ac.id/index.php/fahma/article/view/30.. Acesso em: 6 oct. 2024.